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Transportation

Dial-a-Lift Transportation   
The Dale Association
9 Ontario Street
Lockport, NY 14094 
Phone 716-433-1939 
www.daleassociation.com
Offers members the convenience of affordable transportation to and from their home to activities at the Dale Association. Call for information on fees and availability.

NFTA Paratransit Service    
Phone 716-855-7659 or 716-285-9319  
www.nfta.com/metro
Provides low-cost, curb-to-curb service to individuals with disabilities in limited areas. Call for information.

NFTA Reduced Bus Fare for Elderly/Handicapped   
Phone 716-285-9319   Niagara
www.nfta.com/metro
Allows individuals with a temporary or permanent disability and senior citizens ages 65 and above to ride Metro bus and rail at a reduced rate. Call for information. 

Senior Medical Transportation   
Niagara County Office for the Aging
111 Main Street, Suite 101
Lockport, NY 14094 
Phone 716-438-4038  
www.niagaracounty.com/aging
Provides information and rides to county residents 60 and older who need a ride to medical appointments or essential services that they have no other way to reach. Rides must be scheduled at least two weeks in advance on a first-come, first-served basis. Suggested contributions: $2 each way (short trip), $3 each way (outside area), $7 each way (to Erie County). Contributions are not required. Call for information or to schedule a ride.

We Care Transportation
401 East Amherst Street
Buffalo, NY 14215 
Phone 716-838-0349  
www.wecaretrans.com
Provides non-emergency medical transportation to those who need it. Wheelchair, hospital discharge and stretcher services available.


Travel

Center for Travel   
The Dale Association
33 Ontario Street
Lockport, NY 14094 
Phone 716-433-1222 
www.daleassociation.com
Offers well-planned, escorted trips throughout the United States, Canada and overseas, making travel fun and hassle free.

See also "Clubs" and "Senior Centers"


Utilities

American Red Cross Niagara County Chapter
637 Davison Road
Lockport, NY 14094
716-434-8876
Helps with application for heating assistance through utility companies. Must be 60 or older or have a disability or medical emergency.

Catholic Charities Emergency Assistance
Bewley Building, Suite 450
Lockport, NY 14094 
716-478-0035  
www.ccwny.org
Program helps in emergencies with such basic needs as financial, food, prescription, housing and heat. Call for information.

HEAP (Home Energy Assistance Program)   
111 Main Street, Suite 101
Lockport, NY 14094 
716-438-4016   Energy Assistance Workers
716-438-4036   Coordinator
Helps with home heating bills for persons over age 60 meeting program income guidelines. Call for help. For people under 60, call Niagara County Department of Social Services at 716-439-7744.

Lifeline Discounted Telephone Service
1-800-483-2000
http://www22.verizon.com/about/community/ny/
Provides low-cost telephone service and assistive equipment for low-income individuals. Customers approved for HEAP or Supplemental Security Income are automatically approved. Call to check eligibility.
 
Neighbor for Neighbor Heat Fund
Utility assistance from National Fuel
1-800-365-3234
Or call The Salvation Army at 716-434-1276
Or call Catholic Charities at 716-433-0246
www.natfuel.com

New York State Public Service Commission   
Ellicott Square Building, Room 814, 295 Main Street
Buffalo, NY 14203 
Helpline: 1-800-342-3377
TTY: 1-800-855-1155
Emergency Hotline: 1-800-342-3355
Taped Message on Choosing Gas and Electric Suppliers: 1-888-275-7721
www.dps.state.ny.us
Gives utility consumers (gas, electric, cable, telephone, some water steam companies) a forum to report complaints. Provides education and information for utility consumers.
 
Niagara Community Action Program Neighborhood Center
160 Washburn Street
Lockport, NY 14094 
716-433-6632
www.niagaracap.org
Mondays to Fridays, 8 a.m. to 4 p.m.
As funding is available, provides food, clothing and utility/rental assistance to low-income individuals and families. Also provides information on other services. Federally funded. Call to check eligibility.


Veterans

New York State Division of Veterans' Affairs
Phone 1-888-VETSNYS (1-888-838-7697)
Email dvainfo@ogs.state.ny.us
www.veterans.state.ny.us
Provides service, advocacy and counseling for New York veterans and their families to ensure they receive benefits granted by law for their service to New York and the nation.

Niagara County Veterans Service Agency  
111 Main Street
Lockport, NY 14094 
716-438-4090
www.niagaracounty.com
Assists with pension, compensation, education, burial allowance, grave marker, property tax exemption and other veteran-related claims. To receive help, a person must be a veteran - or a spouse, widow or dependent child of a veteran.

VA Outpatient Clinic
Ambulatory Care Center
5875 South Transit Road
Lockport, NY 14094 
716-433-2025 - appointments required
Provides medical care for veterans and those enrolled in the veteran health care system. Provides outpatient care including preventive services, behavioral health, screenings, immunizations, lab services and more. Affiliated with the VA Western New York Healthcare System.

United States Department of Veterans Affairs
www.va.gov

Beneficiaries of Pension Benefits: 1-877-294-6380
Education (GI Bill): 1-888-442-4551
Health Care Benefits: 1-877-222-8387
Other Benefits: 1-800-827-1000
Income Verification: 1-800-929-8387
Life Insurance: 1-800-669-8477
Mammography Helpline: 1-888-492-7844
Special Issues (agents, radiation, etc.): 1-800-749-8387
Status of Headstones and Markers: 1-800-697-6947

Volunteer Fire Companies

Barker Fire Company
1660 Quaker Road
Barker, NY 14012
Phone 716-795-3011

Cambria Fire Company
4631 Cambria-Wilson Road
Lockport, NY 14094
Phone 716-434-8948

Gasport Fire Company
P.O. Box 345
8412 State Street
Gasport, NY 14067
Phone 716-772-7751

Hartland Fire Company
8945 Ridge Road
Gasport, NY 14067
Phone 716-735-3283

Middleport Fire Company
28 Main Street
P.O. Box 94
Middleport, NY 14105
Phone 716-735-7872

Miller Hose Fire Company
P.O. Box 99
6161 McKee Street
Newfane, NY 14108
Phone 716-778-7544

Olcott Fire Company
1691 Lockport-Olcott Road
Olcott, NY 14126
Phone 716-778-9252

Pekin Fire Company
3024 Upper Mountain Road
Sanborn, NY 14132
Phone: 716-731-4777

Sanborn Volunteer Fire Company
5811 Buffalo Street
Sanborn, NY 14132
Phone: 716-731-4616

South Wilson Fire Company
4194 Chestnut Road
Wilson, NY 14172
Phone 716-751-6079

Terry's Corners Fire Company
7801 Chestnut Ridge Road
Gasport, NY 14067
Phone 716-434-4800

Wilson Fire Company
P.O. Box 609
250 Young Street
Wilson, NY 14172
Phone 716-751-6038

Wrights Corners Fire Company
4043 Lake Avenue
Lockport, NY 14094
Phone 716-433-2759


Volunteer Programs

Senior Companion Program
Volunteer Center at HANCI
1302 Main Street
Niagara Falls, NY 14301
716-433-2664 or 716-285-8224
www.hanci.com
Senior Companion Program matches people age 55 and older who need extra income with homebound individuals who need friendship and support. Volunteers receive a tax-free stipend.

Foster Grandparent Program
Volunteer Center at HANCI
1302 Main Street
Niagara Falls, NY 14301
716-433-2664 or 716-285-8224
www.hanci.com
Foster Grandparent Program places people age 55 and older who need extra income in schools, daycare centers and youth programs across Niagara County. Volunteers receive a tax-free stipend.

Retired and Senior Volunteer Program
Volunteer Center at HANCI
1302 Main Street
Niagara Falls, NY 14301
716-433-2664 or 716-285-8224
www.hanci.com
RSVP helps people age 55 and older find the perfect volunteer opportunity at any of nearly 100 different organizations throughout Niagara County. Flexible scheduling and mileage reimbursement.

Home Delivered Meals
Niagara County Office for the Aging
111 Main Street, Suite 101
Lockport, NY 14094 
716-438-4020
Drivers needed to deliver meals to homebound individuals.

Big Brothers Big Sisters of Niagara County
86 Park Avenue
Lockport, NY 14094
716-434-1855
bbbsnc@roadrunner.com
http://bbbsniagaracounty.homestead.com
Spend time with a young person as a positive role model.

Compeer
Mental Health Association of Niagara County
36 Pine Street
Lockport, NY 14094
716-433-3780
www.mhanc.com
Spend time with an adult or young person as a one-on-one friend.

Eastern Niagara Health System
Inter-Community Memorial Hospital
716-778-5071, ext. 570
www.lockporthospital.org
Volunteers assist in the gift shop, pharmacy, business office, medical records area, and nursing unit. The Auxiliary plans fundraising events to support the hospital.

See also "Volunteer Fire Companies"

 

Useful Numbers

2-1-1
Dial this three-digit number to find non-emergency services of all kinds.
www.211wny.org

NYConnects
Helps county residents find long-term care options for themselves or their loved ones. Offers unbiased and personalized referrals to help people remain independent for as long as possible.
Phone 716-438-3030 (Mondays through Fridays, 9 a.m. to 4 p.m.)
nyconnects@niagaracounty.com

Centers for Medicare and Medicaid Services
1-800-633-4227
Help and publications available 24 hours a day, 7 days a week.
www.medicare.gov

Niagara County Department of Social Services (Medicaid)
20 East Avenue
P.O. Box 506
Lockport, New York 14095-0506
716-439-7600

Social Security
6540 Niagara Falls Boulevard
Niagara Falls, NY 14304
www.ssa.gov
Toll-Free National Line 1-800-772-1213
Local Phone 716-283-1066

Senior Blue (Blue Cross Blue Shield)
Member Services: 1-800-329-2792
Health Advocate: 1-800-359-5465

Encompass 65 (Independent Health)
1-800-501-3439

Senior Choice (Univera Healthcare)
Medicare Plans: 1-800-671-6081
Or see the number on your membership card

Do-Not-Call Registry
1-888-382-1222 (you must call from the phone you are registering)
www.donotcall.gov

Do-Not-Mail Registry
www.dmachoice.org
or mail a postcard with your address on it to:
Mail Preference Service, Direct Marketing Association, P.O. Box 643, Carmel, NY 15012-0643

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HANCI - 1302 Main Street - Niagara Falls, NY 14301 - (716) 285-8224
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